Thank you for shopping with DrFindu Wellness! We appreciate your trust in our products and services. To ensure a smooth shopping experience, please take a moment to review our Refund and Cancellation Policy.
Order Cancellation:
- Prepaid Orders: We only accept prepaid orders at DrFindu Wellness. If you wish to cancel your order, you may do so within 24 hours of placing it. After this period, we may have already started processing your order.
Refund Policy:
- 7 Days Refund Policy: We offer a 7-day refund policy from the date of delivery. If you are not satisfied with your purchase, you may request a refund within this period.
- Conditions for Refund Eligibility:
- The product must be in its original condition.
- The product must not be damaged, used, or show signs of wear and tear.
- All original packaging, including tags and labels, should be intact.
- Refund requests for items with opened or damaged packaging may be subject to a rejection.
- Return Process:
- To request a refund, please contact our customer support team at support@drfinduwellness.com
- We will guide you through the return process, which may include providing images of the product or other relevant information.
- Once your return is approved, we will provide you with instructions on how to send the product back.
- Refund Processing:
- Refunds will be processed within 15 business days after we receive and inspect the returned product.
- The refund amount will be credited to the original payment method used for the purchase.
- Non-Refundable Items:
- Some items, such as perishable goods or personalized products, may not be eligible for a refund. Please check the product description for specific refund conditions.
Exceptions:
In certain cases, we may consider exceptions to our standard policy, such as if the product is damaged during shipping or if we made an error in your order. Please contact our customer support team for assistance.
Contact Us:
If you have any questions or need further assistance, please feel free to contact our customer support team at live@drfinduwellness-com
DrFindu Wellness strives to provide high-quality products and exceptional customer service. We appreciate your business and aim to make your shopping experience as enjoyable as possible.
Please note that this policy is subject to change, and the most recent version will always be available on our website.
Last Updated: [18-10-23]